TERMS & CONDITIONS
1. Introduction
Welcome to MDL Tone (the “Website”). These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with MDL Tone (the “Company”, “we”, “us” or “our”). By accessing or using the Website www.mdltone.audio, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Website or use any services.
2. Orders and Payment
- Once your order has been placed, you will receive an acknowledgement email to confirm receipt of your order.
- We will carry out a pre-authorisation check to ensure there are sufficient funds available on the card used for payment.
- We will only accept your order once payment has been approved and we have debited the payment card. It is at this time that the contract is made based on the terms set and agreed.
3. Downloads
- All downloads are instant upon successful payment.
- Refunds are not allowed for digital products.
- Download links will expire 1 year from the date of purchase and are limited to a maximum of 10 downloads per file.
4. Age Requirement
- You must be at least 16 years old to purchase products from the Website.
5. Data Protection
- We do not share your data with any third parties except as necessary to process your order.
- By signing up to our newsletter, you allow us to contact you for marketing purposes. You can opt out of the newsletter at any time.
6. Cookies and Analytics
- We use Google Analytics and Meta Pixel for advertising data collection and to improve your experience on our Website.
7. Modifications to the Service and Prices
- We reserve the right to amend, remove, or vary our services and/or any part of the Website (including our Terms & Conditions) at any time without prior notice.
8. Governing Law and Jurisdiction
- These Terms are governed by and construed in accordance with English Law.
- Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the customer lives in Scotland or Northern Ireland, in the courts of Scotland or Northern Ireland respectively.
- The exclusive jurisdiction for any dispute shall be the English Courts.
9. Complaints and Dispute Resolution
- We aim to avoid any disputes and handle complaints in the following way: If a dispute occurs, customers should contact us via email to find a solution. We will aim to respond with an appropriate solution within 5 working days.
10. Intellectual Property
- All content included on the Website, such as text, graphics, logos, images, and software, is the property of [Website Name] or its content suppliers and is protected by international copyright laws.
11. Limitation of Liability
- In no event shall [Website Name], nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Website.
12. Termination
- We may terminate or suspend access to our Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
13. Entire Agreement
- These Terms constitute the entire agreement between us regarding our service, and supersede and replace any prior agreements we might have had between us regarding the service.
14. Contact Us
- If you have any questions about these Terms, please contact us at [email protected].